Shirine Khoury-Haq was the first female CEO of the Co-op Group, the world’s largest consumer co-operative, operating more than 2,500 stores across the UK. Joining Co-op in 2019 (following a stint as COO of Lloyds of London) she cut debt from £920m to £55m, grew profit by 30% and increased membership to 7.3 million. In 2025, she led the organisation’s response to what was then the UK’s most high-profile retail cyberattack.
Shirine equips leaders at every level with practical, repeatable approaches to making better decisions under pressure, diagnosing and turning around underperforming businesses, teams and budgets, and ensuring technology investments deliver real returns.